Client Name: Skystone Capital and Investment Limited
Industry: Financial Services
Partner: Cloudsa Africa
Location: Lagos, Nigeria
Overview
Skystone Capital and Investment Limited is a financial services provider dedicated to helping SMEs and corporate clients achieve their business goals through innovative financial solutions.
The company proudly serves clients across the public, private, and not-for-profit sectors. Through partner-led engagements, Skystone delivers a collaborative, cost-effective approach to business and provides personalised strategies that help organisations succeed nationwide.
As part of their growth journey, the company recognized the need to improve collaboration, data security, and overall productivity.
The Growth Barrier
Before adopting Microsoft 365, Skystone Finance faced several operational challenges that were particularly delicate given the highly regulated and sensitive nature of the financial sector:
Restricted Features and Limited Tools
The previous vendor offered only basic tools, limiting the team’s ability to perform advanced tasks efficiently. In finance, where accuracy and speed are critical, such limitations can slow down operations and affect client satisfaction.
Slow Workflows and Manual Processes
Many processes were manual, from document approvals to information sharing. Delays in these workflows could impact compliance, reporting deadlines, and overall operational efficiency.
Approval Bottlenecks
Getting sign-offs for documents often required physical presence or multiple handoffs, which slowed down business processes. In finance, delayed approvals can affect transactions, client agreements, and regulatory compliance.
Inefficient Remote Collaboration
Remote work was challenging because team members lacked the tools to collaborate seamlessly. In a sector where timely communication is crucial for decision-making and client interactions, this gap risked operational disruption.
Data Security and Accessibility Risks
Limited systems for secure storage and access meant sensitive client data was harder to manage safely. Any lapse in security or delayed access to
information could have serious consequences in a financial organisation.
“As we grew, it became clear that our existing vendor could no longer keep up with our needs,” said Abbas Buhari, Head of IT. “We needed something more flexible and productivity-focused.”
Transforming Operations with Microsoft 365
To solve these challenges, Skystone Finance partnered with Cloudsa Africa to adopt and integrate Microsoft 365 across their organization. The goal was simple, enable seamless communication, improve document management, and enhance data security while supporting remote work.
The migration and onboarding process were smooth, thanks to Cloudsa’s dedicated support and training sessions. The transition was seamless,” a team member shared. “My account was used initially to demonstrate how the tools worked, helping the team quickly learn SharePoint, Teams, and Outlook efficiently.
The Game-Changing Results
1. Improved Collaboration and Workflow
With Microsoft Teams and SharePoint, employees now collaborate easily from anywhere. Information sharing, document reviews, and project updates happen in real time, improving turnaround time and eliminating delays.
“If my boss isn’t in the office and needs to approve a document, it’s no longer a problem,” a team member explained. “We just send the approval via Teams, and the process continues without interruption.”
2. Enhanced Security and Accessibility
The adoption of security features such as multi-factor authentication and regular password updates has improved data protection across the organization. The introduction of OneDrive cloud storage has also made data access faster and more flexible.
“OneDrive allows us to access our files anywhere, anytime,” A team member said. “It’s been a game-changer for our operations.”
3. Reliable Support and Training
Cloudsa’s support team continues to provide ongoing guidance through a dedicated support portal. Staff can log queries 24/7 and receive prompt assistance whenever they need it.
“Even when we’re not sure about certain features, we reach out to Cloudsa, and they always respond quickly,” a team member added. “Their support has been invaluable.”
The Partnership That Elevated Performance
Since partnering with Cloudsa Africa, Skystone Finance has seen noticeable improvements in team efficiency, customer service response time, and overall productivity.
Processes that once required manual effort are now completed digitally and faster. The shift has enhanced our productivity, collaboration, and accessibility to data,” a team member concluded.
“I confidently recommend Microsoft 365 and Cloudsa’s support to any business that wants to work smarter and grow faster.”
Watch Skystone’s story here:
